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Service Overview
Our outsourced call center agents know your brand and business culture and are always thoroughly instructed each day about needs and assignments. Our team strives to go above and beyond to achieve your goals and deliver quality results.
We invest a substantial amount of time in your brand through focus groups, comprehensive surveys, and extensive market analysis to gain a thorough understanding of your company and the wants and needs of your target audience.
GOLDEN PASS.. MORE THAN JUST A CALL CENTER .
We Do More Than Answer Phones
Golden Pass offers a wide range of US-based telemarketing services to meet all of your outsourcing call center needs. Our comprehensive outsource services generate significant revenues for our clients and provide a return on investment.
Call Center Outsourcing
Our outsourced call center team understands your business and is thoroughly briefed daily on assignments. We our prepared to go above and beyond our duty to provide you with the outsourced call center solutions to meet your needs.
Lead Generation Services
Business leads generated for your company by Golden Pass are guaranteed to be vetted, verified, and contacted by human agents before we deliver them to you. Our high-quality lead qualification questions ensure that you receive reliable and warm sales leads that will improve sales.
Telemarketing
Golden Pass offers a wide range of US-based telemarketing services to meet all of your outsourcing call center needs. Our comprehensive outsource services generate significant revenues for our clients and provide a return on investment.
Surveys
No matter the business, everyone wants happy and satisfied customers. Finding new customers can be expensive, much more so than retaining old customers, and with that kind of money at stake, investing in a low-cost customer survey company makes sense.
Up-selling Cross-selling
Utilizing Up-selling and cross-selling can result in an average of 40 percent additional gross sales per each telephone call. Golden Pass delivers three different effective selling techniques: technology, training, and statistical analysis.